Fatty ATE Bikes LLC and HiltonHeadeBikeRentals.com Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their personally identifiable information is being used online. Personal identifiable information, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personally identifiable information.

What personal information do we collect from you?

When ordering or renting an electric bike from Fatty ATE Bikes LLC or registering on our website, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you place an order for an electric bike rental from Fatty ATE Bikes LLC.

How do we use your information?

Financial information that we collect is used to bill you for products or services that you request. Contact information from the order form is used to send orders and information about HiltonHeadeBikeRentals.com to you. You may opt out of receiving future mailings; see the “How to remove your name from our mailing, sharing or email list” below.

If you register for email or if you provide your email address to us, we will send you emails.  These emails will inform you of our launch of new products, of special sales, of promotional offers from us or our partners, and other information related to your use of our website.

We use your shipping address to ship your any products to you. We use your billing address, if different from your shipping address, to verify your billing information. We never share our customer names or addresses, email addresses or other personally identifiable information, other than to the extent described in the “How do we disclose your personal information” section below.

How do we disclose your personal information?

Fatty ATE Bikes LLC will not disclose personal information about you to other companies, persons or agencies, except for the purposes described below.

We may employ other companies and individuals to perform certain services and functions on our behalf. Examples include operating and maintaining our website, taking orders, delivering packages, sending postal mail and email, analyzing data, providing marketing consultation and assistance, distributing customer surveys, processing credit card payments, and providing customer service.

These companies have access to personal information needed to perform their services or functions, but may not use it for other purposes. While Fatty ATE Bikes LLC may undertake efforts to see that any third party to whom Fatty ATE Bikes LLC discloses personal information is under an obligation to use the personal information solely for the purposes for which the information was disclosed, such third parties are independent third parties over which Fatty ATE Bikes LLC exercises no control. Fatty ATE Bikes LLC is not responsible for, and will not be liable for, the conduct, actions, omissions, or information handling or dissemination practices of third parties.

Occasionally, at our discretion, we may include or offer third-party products or services on our website.

These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

We may release personally identifiable information when we believe it is appropriate to comply with applicable law, regulation, legal process, or governmental request; to enforce or apply the terms and conditions of any transaction and other agreements; or to protect the rights, property, or safety of Fatty ATE Bikes LLC, our customers, our employees or others.

As we continue to develop our business, we might sell or buy subsidiaries or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing privacy policy (unless, of course, the customer consents otherwise). Also, in the event that Fatty ATE Bikes LLC or substantially all of the assets are acquired, customer information will be one of the transferred assets.

We may share your name and email address with other reputable companies so they may send you information about products of potential interest. We do not share credit card information with these companies. If you prefer that we not share your name and email address with other companies, please see “How to remove your name from our mailing, sharing or email list” section below.

Other than as set out above, you will receive notice when information about you might go to third parties, and you will have the opportunity to choose not to share information.

How to remove your name from the Fatty ATE Bikes LLC mailing, sharing or email list

You also may use the following options for removing your information from our database so as not to receive future communications, or to no longer receive our service, or to not share your name and address with other companies.

  1. You may send an email to sales@FattyATeBikes.com.
  2. You may send mail to the following address:Fatty ATE Bikes LLC Customer Service,
    119 Arrow Road Unit C
    Hilton Head, SC 29928
  3. You may call the following telephone number: 1-757-635-5160.
  4. In commercial emails that we send you, you may use the “opt out” or “unsubscribe” option included in the email itself.

How to correct your information in the Fatty ATE Bikes LLC mailing, sharing or email list

You have the following options for changing and modifying information previously provided:

  1. You may send an email to sales@FattyATeBikes.com.
  2. You may send mail to the following address:Fatty ATE Bikes LLC Customer Service,
    119 Arrow Road Unit C
    Hilton Head, SC 29928
  3. You may call the following telephone number: 1-757-635-5160.


How do we use any non-personal information?

We may automatically collect non-personally identifiable information about your hardware devices (i.e., your computer or mobile device) when you access the website. For example, when you visit HiltonHeadeBikeRentals.com, we may collect your Internet Protocol (“IP”) address, which is the number automatically assigned to your computer or mobile device whenever you access the Internet, as well as information about the type of Web browser software you use and the referring Web site. This number does not identify your name, email address, or other personal information. We use your IP address to help diagnose problems with our service and to administer the website. We may also collect information about your activity on our website, such as the time and duration of your visit, the sections of the website that you visit, the search terms you use, and the products you add to your shopping cart.

Yes,  we use cookies.  Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. Cookies are uniquely yours.  For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.  Cookies do not collect personally identifiable information.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies, some other features might be disabled, but your site experience won’t be affected.  Although some of our services may not function properly, you can still place orders.

Fatty ATE Bikes LLC, its advertisers and ad servers may also use cookies to determine on an anonymous basis which advertisements and promotions our users have seen and how users responded to them. However, we do not use these technologies to collect personally identifiable information.

How do we protect your information?

Our server is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We implement a variety of security measures to maintain the safety of your personal information when you place an order, or when you enter, submit, or access your information.  Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and who are required to keep the information confidential.

User Age

We do not sell or rent merchandise for purchase by children via the HiltonHeadeBikeRentals.com website. If you are under 18, you may use the only with the involvement of a parent or guardian. Should a child whom we know to be under 13 send personal information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personal information.

Right to Change Privacy Statement.

We reserve the right at any time to modify, alter or update this privacy policy. We will notify you on the website or by e-mail of any new or revised privacy policy, including information regarding the location of the new or revised privacy policy. Your use of the website following any changes means that you agree to follow and be bound by the privacy policy as changed. Any change to this privacy policy shall be effective as to any visitor who has visited the website before the change was made. It is the obligation of users visiting the website before the change to learn of changes to the privacy policy since their last visit.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

www.HiltonHeadeBikeRentals.com
sales@FattyATeBikes.com

Effective Date:  March 5, 2018